top of page

About Me.

I empower school districts to bridge the gap between adopting new technology and achieving transformative student outcomes. By blending 18+ years of K-12 expertise with PMP-certified project rigor, I architect scalable success strategies that turn complex software into indispensable classroom tools.

 

What I Do & How I Do It.

  • Scale Adoption through Education: I design scaled engagement programs that ensure every educator feels supported, regardless of district size.

  • Drive Retention with Data: I leverage granular usage insights to proactively identify churn risks, intervening with strategic advisory that aligns platform features with specific district goals.

  • Bridge the Technical Gap: I translate high-level product roadmaps into "bite-sized," actionable resources that build immediate clarity for stakeholders at every touchpoint.

     

My Passion.

  • Advocating for Educators: As a former teacher and instructional coach, I know that technology only works when it respects a teacher's time; I am driven to create "low-friction, high-impact" experiences that let teachers focus on what matters: their students.

  • Commitment to Equity: I believe that every student deserves access to high-quality instruction. I view Customer Success as the ultimate tool for ensuring EdTech solutions are implemented equitably across diverse learning environments.

     

How Your Organization Benefits.

  • Accelerated Time-to-Value: My "90-Day Rapid Adoption Playbook" ensures new partners see measurable ROI immediately, protecting your ARR from day one.

  • Subject Matter Authority: I bring an Ed.S. level of pedagogical depth and 18+ years of industry "language" that builds instant trust with your most senior district partners.

  • Operational Agility: With a strong bias towards action, I thrive in fast-paced "get stuff done" environments, using Generative AI and cross-functional leadership to deliver high-quality results without the need for constant oversight.

​

📩 Let's connect! I'm open to building transformational solutions at the intersection of strategy, learning, and customer edcuation.

mannu-29copy_edited.jpg

Making Waves...
Featured in Defined Learning's
"Top 2025 Articles!"
Why Teachers Need to Start Using ChatGPT ASAP

Badges

AI Innovations in Teaching & Learning

AI Innovations in Student Agency

Education.

December 2025/January2026

AI Innovations in Teaching & Learning/ Student Agency

In December 2025, I enrolled in the AI Innovations courses at National Louis University. This intensive study is equipping me with the skills to integrate Artificial Intelligence into instructional design while specifically focusing on fostering student agency. Through this curriculum, I am exploring how to leverage emerging technologies to create personalized learning environments that empower students to take an active, self-directed role in their own education.

February 2022

Project Management Professional (PMP)

Project Management Academy 

In February 2022, I attended a one-week PMP course provided by the Project Management Academy. This intensive training equipped me with fundamental project management skills and demonstrated their application in various professional scenarios. As a result of this comprehensive preparation, I successfully passed the PMP exam in March 2022.

2016-2017

Educational Specialist 
National Louis University 

As I advanced in my career, I pursued enrollment in National Louis University's Educational Leadership program. There, I acquired the fundamental principles of school leadership, encompassing responsibilities such as budget management, resource allocation, and faculty administration. Additionally, I honed my coaching abilities to become a proficient and supportive thought partner.

2006-2008

Masters of Arts in Education
University of California at Davis

I continued my educational path by enrolling in a MA program in Teacher Education.  I honed my expertise in K-6 pedagogy and curriculum planning, with a particular focus on literacy and English Language Learner instruction.  

2002-2006

Bachelors of Arts, English & Women's Studies 

DePual University 

I obtained my BA in English with a minor in Women's Studies, embarking on my journey into learning design as I took on the role of a Teacher's Assistant in the Discover Chicago program. My dedication to nurturing children's learning started when I worked as an after-school caregiver at Immaculate Conception.

bottom of page