Passionate About Learning
Customer Success Leader (K-12) |
Learning Strategy & PD | PMP-Certified
Mannu K. Sikka
About Me.
I am a PMP-certified leader and K-12 Customer Success strategist with 18+ years of experience driving adoption, retention, and learner outcomes in EdTech.
I lead with Learning Strategy and human-centered implementation, specializing in initiatives that drive client success. My expertise spans program leadership, professional development (PD) design, and client engagement strategies that create scalable, sustainable solutions for school districts.
Rooted in a background of teaching and instructional coaching, I leverage data-driven insights to design impactful learning experiences that truly resonate with educators and students. As an effective communicator, I excel at developing content and enablement resources that build clarity and alignment across all user touch points.
I thrive at the intersection of education, technology, and project management, translating complex organizational goals into measurable outcomes and long-term success.
🌟 Key Highlights
✔️ Customer Success Strategy: Expertise in K–12 onboarding, client engagement, and driving product adoption across EdTech.
✔️ PMP & Program Leadership: Led cross-functional rollouts of curriculum and professional learning initiatives from implementation to long-term success.
✔️ Learning Strategy & PD: Instructional design expertise rooted in adult learning theory for effective educator training and systems alignment.
📩 Let's connect! I'm open to building transformational solutions at the intersection of strategy, learning, and user success.
Education.
February 2022
Project Management Professional (PMP)
Project Management Academy
In February 2022, I attended a one-week PMP course provided by the Project Management Academy. This intensive training equipped me with fundamental project management skills and demonstrated their application in various professional scenarios. As a result of this comprehensive preparation, I successfully passed the PMP exam in March 2022.
2016-2017
Educational Specialist
National Louis University
As I advanced in my career, I pursued enrollment in National Louis University's Educational Leadership program. There, I acquired the fundamental principles of school leadership, encompassing responsibilities such as budget management, resource allocation, and faculty administration. Additionally, I honed my coaching abilities to become a proficient and supportive thought partner.
2006-2008
Masters of Arts in Education
University of California at Davis
I continued my educational path by enrolling in a MA program in Teacher Education. I honed my expertise in K-6 pedagogy and curriculum planning, with a particular focus on literacy and English Language Learner instruction.
2002-2006
Bachelors of Arts, English & Women's Studies
DePual University
I obtained my BA in English with a minor in Women's Studies, embarking on my journey into learning design as I took on the role of a Teacher's Assistant in the Discover Chicago program. My dedication to nurturing children's learning started when I worked as an after-school caregiver at Immaculate Conception.